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Defect #1494

Internal Server Error

Added by Pavel Pavel almost 4 years ago. Updated 4 months ago.

Status:
Rejected
Priority:
Normal
Category:
Settings & admin
Target version:
Source:
Development
Detected on version:
Blocked:
No
Alone:
No
Milestones:
Sprint:

Description

Environment:
  Redmine version                3.4.3.stable.17016
  Ruby version                   1.9.3-p327 (2012-11-10) [i686-linux]
  Rails version                  4.2.8
  Environment                    production
  Database adapter               Mysql2
SCM:
  Subversion                     1.8.8
  Git                            1.7.1
  Filesystem                     
Redmine plugins:
  advanced_roadmap_v2            2.4.3
  redmine_agile                  1.4.5
  redmine_lightbox2              0.4.3
  redmine_timesheet_plugin       0.7.0
  redmine_xls_export             0.2.1.t10
  scrum                          0.18.0

Started GET "/settings/plugin/scrum" for 127.0.0.1 at 2017-10-23 12:41:44 +0200
Processing by SettingsController#plugin as HTML
  Parameters: {"id"=>"scrum"}
  Current user: ppo (id=95)
  Rendered plugins/scrum/app/views/settings/_license.js.erb (0.5ms)
  Rendered plugins/scrum/app/views/settings/_license.html.erb (1.7ms)
  Rendered plugins/scrum/app/views/help/scrum/_settings.html.erb (0.4ms)
  Rendered plugins/scrum/app/views/help/_support.html.erb (0.8ms)
  Rendered plugins/scrum/app/views/help/_help.js.erb (0.6ms)
  Rendered plugins/scrum/app/views/help/_help.html.erb (4.2ms)
  Rendered plugins/scrum/app/views/settings/_scrum_settings.html.erb (226.1ms)
  Rendered settings/plugin.html.erb within layouts/admin (227.9ms)
Completed 500 Internal Server Error in 242ms (ActiveRecord: 11.5ms)

Module Scrum doesn't work in projects too.
#1

Updated by Emilio González Montaña almost 4 years ago

I need a debug log instead of a production one.

#2

Updated by Tomasz Garbowski almost 4 years ago

Maybe this will help:

Started GET "/settings/plugin/scrum" for .... at 2017-11-07 14:38:04 +0000
Processing by SettingsController#plugin as HTML
  Parameters: {"id"=>"scrum"}
  SQL (54.4ms)  UPDATE `tokens` SET `tokens`.`updated_on` = '2017-11-07 14:38:04' WHERE `tokens`.`user_id` = 3 AND `tokens`.`value` = '46b20cbdf7a2cdc0d4d28cf8b1ffa6a26a3e6115' AND `tokens`.`action` = 'session'
   (0.1ms)  SELECT MAX(`settings`.`updated_on`) FROM `settings`
  User Load (0.1ms)  SELECT  `users`.* FROM `users` WHERE `users`.`type` IN ('User', 'AnonymousUser') AND `users`.`status` = 1 AND `users`.`id` = 3 LIMIT 1
  Current user: tgarbowski (id=3)
  Rendered plugins/scrum/app/views/settings/_license.js.erb (0.4ms)
  Rendered plugins/scrum/app/views/settings/_license.html.erb (1.3ms)
  Rendered plugins/scrum/app/views/help/scrum/_settings.html.erb (0.3ms)
  Rendered plugins/scrum/app/views/help/_support.html.erb (0.5ms)
  Rendered plugins/scrum/app/views/help/_help.js.erb (0.4ms)
  Rendered plugins/scrum/app/views/help/_help.html.erb (3.3ms)
  CustomField Load (0.1ms)  SELECT `custom_fields`.* FROM `custom_fields` WHERE `custom_fields`.`type` = 'IssueCustomField' AND `custom_fields`.`field_format` IN ('int', 'float', 'string', 'list')
  CustomField Load (0.1ms)  SELECT `custom_fields`.* FROM `custom_fields` WHERE `custom_fields`.`type` = 'IssueCustomField' AND `custom_fields`.`field_format` = 'bool'
  CACHE (0.0ms)  SELECT `custom_fields`.* FROM `custom_fields` WHERE `custom_fields`.`type` = 'IssueCustomField' AND `custom_fields`.`field_format` = 'bool'  [["type", "IssueCustomField"]]
  Tracker Load (0.1ms)  SELECT `trackers`.* FROM `trackers`
  CACHE (0.0ms)  SELECT `trackers`.* FROM `trackers`
  IssueCustomField Load (0.1ms)  SELECT `custom_fields`.* FROM `custom_fields` INNER JOIN `custom_fields_trackers` ON `custom_fields`.`id` = `custom_fields_trackers`.`custom_field_id` WHERE `custom_fields`.`type` IN ('IssueCustomField') AND `custom_fields_trackers`.`tracker_id` = 1
  IssueCustomField Load (0.1ms)  SELECT `custom_fields`.* FROM `custom_fields` INNER JOIN `custom_fields_trackers` ON `custom_fields`.`id` = `custom_fields_trackers`.`custom_field_id` WHERE `custom_fields`.`type` IN ('IssueCustomField') AND `custom_fields_trackers`.`tracker_id` = 2
  IssueCustomField Load (0.1ms)  SELECT `custom_fields`.* FROM `custom_fields` INNER JOIN `custom_fields_trackers` ON `custom_fields`.`id` = `custom_fields_trackers`.`custom_field_id` WHERE `custom_fields`.`type` IN ('IssueCustomField') AND `custom_fields_trackers`.`tracker_id` = 3
  IssueCustomField Load (0.1ms)  SELECT `custom_fields`.* FROM `custom_fields` INNER JOIN `custom_fields_trackers` ON `custom_fields`.`id` = `custom_fields_trackers`.`custom_field_id` WHERE `custom_fields`.`type` IN ('IssueCustomField') AND `custom_fields_trackers`.`tracker_id` = 4
  IssueCustomField Load (0.1ms)  SELECT `custom_fields`.* FROM `custom_fields` INNER JOIN `custom_fields_trackers` ON `custom_fields`.`id` = `custom_fields_trackers`.`custom_field_id` WHERE `custom_fields`.`type` IN ('IssueCustomField') AND `custom_fields_trackers`.`tracker_id` = 5
  IssueStatus Load (0.1ms)  SELECT `issue_statuses`.* FROM `issue_statuses`
  CACHE (0.0ms)  SELECT `trackers`.* FROM `trackers`
  CACHE (0.0ms)  SELECT `issue_statuses`.* FROM `issue_statuses`
  CACHE (0.0ms)  SELECT `issue_statuses`.* FROM `issue_statuses`
  Enumeration Load (0.1ms)  SELECT `enumerations`.* FROM `enumerations` WHERE `enumerations`.`type` = 'TimeEntryActivity'  ORDER BY `enumerations`.`position` ASC
  Rendered plugins/scrum/app/views/settings/_scrum_settings.html.erb (74.4ms)
  Rendered settings/plugin.html.erb within layouts/admin (126.5ms)
Completed 500 Internal Server Error in 188ms (ActiveRecord: 56.0ms)
Started GET "/settings/plugin/scrum" for ........ at 2017-11-07 14:40:02 +0000
Processing by SettingsController#plugin as HTML
  Parameters: {"id"=>"scrum"}
  SQL (60.1ms)  UPDATE `tokens` SET `tokens`.`updated_on` = '2017-11-07 14:40:02' WHERE `tokens`.`user_id` = 3 AND `tokens`.`value` = '46b20cbdf7a2cdc0d4d28cf8b1ffa6a26a3e6115' AND `tokens`.`action` = 'session'
   (0.1ms)  SELECT MAX(`settings`.`updated_on`) FROM `settings`
  User Load (0.1ms)  SELECT  `users`.* FROM `users` WHERE `users`.`type` IN ('User', 'AnonymousUser') AND `users`.`status` = 1 AND `users`.`id` = 3 LIMIT 1
  Current user: tgarbowski (id=3)
  Rendered plugins/scrum/app/views/settings/_license.js.erb (0.1ms)
  Rendered plugins/scrum/app/views/settings/_license.html.erb (0.3ms)
  Rendered plugins/scrum/app/views/help/scrum/_settings.html.erb (0.0ms)
  Rendered plugins/scrum/app/views/help/_support.html.erb (0.2ms)
  Rendered plugins/scrum/app/views/help/_help.js.erb (0.1ms)
  Rendered plugins/scrum/app/views/help/_help.html.erb (0.7ms)
  CustomField Load (0.1ms)  SELECT `custom_fields`.* FROM `custom_fields` WHERE `custom_fields`.`type` = 'IssueCustomField' AND `custom_fields`.`field_format` IN ('int', 'float', 'string', 'list')
  CustomField Load (0.1ms)  SELECT `custom_fields`.* FROM `custom_fields` WHERE `custom_fields`.`type` = 'IssueCustomField' AND `custom_fields`.`field_format` = 'bool'
  CACHE (0.0ms)  SELECT `custom_fields`.* FROM `custom_fields` WHERE `custom_fields`.`type` = 'IssueCustomField' AND `custom_fields`.`field_format` = 'bool'  [["type", "IssueCustomField"]]
  Tracker Load (0.1ms)  SELECT `trackers`.* FROM `trackers`
  CACHE (0.0ms)  SELECT `trackers`.* FROM `trackers`
  IssueCustomField Load (0.1ms)  SELECT `custom_fields`.* FROM `custom_fields` INNER JOIN `custom_fields_trackers` ON `custom_fields`.`id` = `custom_fields_trackers`.`custom_field_id` WHERE `custom_fields`.`type` IN ('IssueCustomField') AND `custom_fields_trackers`.`tracker_id` = 1
  IssueCustomField Load (0.1ms)  SELECT `custom_fields`.* FROM `custom_fields` INNER JOIN `custom_fields_trackers` ON `custom_fields`.`id` = `custom_fields_trackers`.`custom_field_id` WHERE `custom_fields`.`type` IN ('IssueCustomField') AND `custom_fields_trackers`.`tracker_id` = 2
  IssueCustomField Load (0.1ms)  SELECT `custom_fields`.* FROM `custom_fields` INNER JOIN `custom_fields_trackers` ON `custom_fields`.`id` = `custom_fields_trackers`.`custom_field_id` WHERE `custom_fields`.`type` IN ('IssueCustomField') AND `custom_fields_trackers`.`tracker_id` = 3
  IssueCustomField Load (0.1ms)  SELECT `custom_fields`.* FROM `custom_fields` INNER JOIN `custom_fields_trackers` ON `custom_fields`.`id` = `custom_fields_trackers`.`custom_field_id` WHERE `custom_fields`.`type` IN ('IssueCustomField') AND `custom_fields_trackers`.`tracker_id` = 4
  IssueCustomField Load (0.1ms)  SELECT `custom_fields`.* FROM `custom_fields` INNER JOIN `custom_fields_trackers` ON `custom_fields`.`id` = `custom_fields_trackers`.`custom_field_id` WHERE `custom_fields`.`type` IN ('IssueCustomField') AND `custom_fields_trackers`.`tracker_id` = 5
  IssueStatus Load (0.1ms)  SELECT `issue_statuses`.* FROM `issue_statuses`
  CACHE (0.0ms)  SELECT `trackers`.* FROM `trackers`
  CACHE (0.0ms)  SELECT `issue_statuses`.* FROM `issue_statuses`
  CACHE (0.0ms)  SELECT `issue_statuses`.* FROM `issue_statuses`
  Enumeration Load (0.1ms)  SELECT `enumerations`.* FROM `enumerations` WHERE `enumerations`.`type` = 'TimeEntryActivity'  ORDER BY `enumerations`.`position` ASC
  Rendered plugins/scrum/app/views/settings/_scrum_settings.html.erb (18.8ms)
  Rendered settings/plugin.html.erb within layouts/admin (19.4ms)
Completed 500 Internal Server Error in 83ms (ActiveRecord: 60.9ms)

My setup is:

Environment:
  Redmine version                3.4.2.stable
  Ruby version                   1.9.3-p194 (2012-04-20) [i486-linux]
  Rails version                  4.2.8
  Environment                    production
  Database adapter               Mysql2
SCM:
  Subversion                     1.8.19
  Mercurial                      2.2.2
  Bazaar                         2.6.0
  Git                            1.9.1
  Filesystem                     
Redmine plugins:
  redmine_github_hook            2.2.0
  scrum                          0.18.1
#3

Updated by Tomasz Garbowski 7 months ago

Tomasz Garbowski wrote in #note-2:

Maybe this will help:

[...]

My setup is:

[...]

In my case, I manage to get the settings page to load only if I comment out all the link generation code for the labels in _scrum_settings.html.erb:

<%= link_to('', '#', :class => "icon #{ScrumHelper::LOWEST_SPEED_ICON}") %>
...
<%= link_to('', '#', :class => "icon #{ScrumHelper::LOW_SPEED_ICON}") %>
...
 <%= link_to('', '#', :class => "icon #{ScrumHelper::HIGH_SPEED_ICON}") %>

should I have those icons

  DEVIATION_ICONS = [LOWEST_SPEED_ICON = "icon-major-deviation",
                     LOW_SPEED_ICON = "icon-minor-deviation",
                     HIGH_SPEED_ICON = "icon-below-deviation"]

somewhere in my assets? I do not see any of them there.

#4

Updated by Emilio González Montaña 4 months ago

It seems a deployment issue, did you have any special assets loading that needs assets to be regenerated in plugins manually?

#5

Updated by Emilio González Montaña 4 months ago

  • Status changed from New to Rejected

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