Defect #1569
Internal Server Error on scrum_tips
Description
Hi,
I cannot start redmine with your plugin.
Redmine info:
Environment: Redmine version 4.0.0.stable Ruby version 2.5.3-p105 (2018-10-18) [x86_64-linux] Rails version 5.2.2 Environment production Database adapter Mysql2 Mailer queue ActiveJob::QueueAdapters::AsyncAdapter Mailer delivery smtp SCM: Git 1.8.3.1
Log as below:
Completed 500 Internal Server Error in 39ms (ActiveRecord: 12.1ms)
ActionView::Template::Error (uninitialized constant Scrum::Setting
Did you mean? Setting
String):
1: <%- tips = scrum_tips -%>
2: <%- unless tips.empty? -%>
3: <h3><%= l(:label_tip_title) %> <%= image_tag("help.png") %></h3>
4: <ul>
plugins/scrum/lib/scrum/application_helper_patch.rb:99:in `scrum_tips'
plugins/scrum/app/views/scrum_hooks/_scrum_tips.html.erb:1:in `_plugins_scrum_app_views_scrum_hooks__scrum_tips_html_erb___2516469347768283280_73904820'
lib/redmine/hook/view_listener.rb:59:in `block (2 levels) in render_on'
lib/redmine/hook/view_listener.rb:57:in `map'
lib/redmine/hook/view_listener.rb:57:in `block in render_on'
lib/redmine/hook.rb:61:in `block (2 levels) in call_hook'
lib/redmine/hook.rb:61:in `each'
lib/redmine/hook.rb:61:in `block in call_hook'
lib/redmine/hook.rb:58:in `tap'
lib/redmine/hook.rb:58:in `call_hook'
lib/redmine/hook.rb:96:in `call_hook'
app/helpers/application_helper.rb:1459:in `view_layouts_base_sidebar_hook_response'
app/helpers/application_helper.rb:1455:in `sidebar_content?'
app/views/layouts/base.html.erb:99:in `_app_views_layouts_base_html_erb___3685052083580796633_61097320'
lib/redmine/sudo_mode.rb:63:in `sudo_mode'
Updated by Emilio González Montaña almost 5 years ago
Hi, when you say:
I cannot start redmine with your plugin.
Do you really mean running rails server? I mean start redmine, because the log seems to be a page rendering not redmine start log.
If I’m right, did you restart your redmine instance (+ plugins db migration) after updating the scrum plugin? I guess yes, but it’s to be 100% sure.
Updated by Quan Nguyen almost 5 years ago
Emilio González Montaña escribió:
Hi, when you say:
I cannot start redmine with your plugin.
Do you really mean running rails server? I mean start redmine, because the log seems to be a page rendering not redmine start log.
If I’m right, did you restart your redmine instance (+ plugins db migration) after updating the scrum plugin? I guess yes, but it’s to be 100% sure.
I install your plugin (first time I use this one), after that I restart redmine. But when I open my page, I got error 500 Internal Server Error. I get error log of production which I mention in this issue.
Updated by Quan Nguyen almost 5 years ago
Emilio González Montaña wrote:
https://redmine.ociotec.com/projects/redmine-plugin-scrum/wiki#Installation
I already install plugin db migrate
Emilio González Montaña wrote:
I already step by step installing as below:https://redmine.ociotec.com/projects/redmine-plugin-scrum/wiki#Installation
- Put your plugin in <redmined>/plugins folders (remove version of plugin, Name is only "scrum")
- Run command for migrating (RAILS_ENV=production bundle exec rake redmine:plugins:migrate)
- Restart redmine
Updated by Emilio González Montaña over 4 years ago
- Alone changed from No to Yes
- Sprint set to Sprint 38
- Description updated (diff)
- Subject changed from Internal Server Error to Internal Server Error on scrum_tips
Updated by Emilio González Montaña over 4 years ago
- Target version deleted (
Scrum v0.20.0) - Status changed from New to Rejected
Quan Nguyen wrote:
Emilio González Montaña wrote:
https://redmine.ociotec.com/projects/redmine-plugin-scrum/wiki#Installation
I already install plugin db migrate
Emilio González Montaña wrote:
I already step by step installing as below:https://redmine.ociotec.com/projects/redmine-plugin-scrum/wiki#Installation
- Put your plugin in <redmined>/plugins folders (remove version of plugin, Name is only "scrum")
- Run command for migrating (RAILS_ENV=production bundle exec rake redmine:plugins:migrate)
- Restart redmine
No way to reproduce it, I rejected unless I get more info to reproduce it. Quan, is still happening? Did you tried with Redmine 4.1 series?
I've tested again on 4.1 but no error message... all the steps you have commented are OK, but the error is similar to other errors when the plugin folder is not scrum... maybe it's an issue of Redmine 4.0.0 with the scrum plugin, please consider to test it with 4.1 and latest master scrum plugin (only available for Patreon supporters https://www.patreon.com/ociotec).
Updated by Rafael Vargas over 2 years ago
I had the same problem, using the exact same Redmine(4.0.0-stable), Ruby(2.5.3-p105) and Rails (5.2.2) versions and Scrum plugin (v0.20.0) version.
I did the installation process (untar to plugins/scrum directory, rake redmine:plugins:migrate) and all that went OK.
And had the exact same error occurring to me:
Completed 500 Internal Server Error in 39ms (ActiveRecord: 12.1ms)
ActionView::Template::Error (uninitialized constant Scrum::Setting
Did you mean? Setting
String):
1: <%- tips = scrum_tips -%>
2: <%- unless tips.empty? -%>
3: <h3><%= l(:label_tip_title) %> <%= image_tag("help.png") %></h3>
4: <ul>
plugins/scrum/lib/scrum/application_helper_patch.rb:99:in `scrum_tips'
I managed to solve it by copying the entire Scrum::Setting class definition and pasting it inside the Scrum module in the lib/scrum/application_helper_patch.rb file.
Could not manage to get a require or require_dependency call to solve this.
It seems to be working for now.
I know this issue is marked as rejected, but if someone else is still having the same issue (which seems to be some incompatibility with Redmine 4.0.x), this seems to be a solution to it.