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Defect #1142

'Page not found' after configuration

Added by Uwe Wenglewski about 8 years ago. Updated over 7 years ago.

Status:
New
Priority:
Urgent
Category:
Settings & admin
Target version:
-
Source:
Customer
Detected on version:
Scrum v0.13.1
Blocked:
No
Alone:
Milestones:
Sprint:

Description

I wanted to create a special tracker type "red line" (as workaround) to separate the scrum board in two halves: The features the team has committed and the features bellow that red line.
But after assigning that tracker to the project the scrum board disappears and a 404 error page (Page not found, The page you were trying to access doesn't exist or has been removed) was returned by Redmine.
Also it is now impossible to configure the plugin, because clicking the plugin link in the administration panel yields a 404. Only the backlog is still working.
Please help as soon as possible! We can not use the plugin!

Files

ScreenHunter_17.jpg (19.7 KB) ScreenHunter_17.jpg Tomasz Kollataj, 2016-08-18 18:45
#1

Updated by Uwe Wenglewski about 8 years ago 

Environment:
  Redmine version                3.2.0.stable
  Ruby version                   2.2.4-p230 (2015-12-16) [x86_64-linux]
  Rails version                  4.2.5
  Environment                    production
  Database adapter               Mysql2
SCM:
  Subversion                     1.6.11
  Git                            1.8.2.1
  Filesystem                     
Redmine plugins:
  redmine_code_review            0.7.0
  redmine_wiki_notes             0.0.2
  scrum                          0.13.1
#2

Updated by Tomasz Kollataj over 7 years ago

Please can you support us
Hello I have also the same problem and also i can not access to the: http://xx.xx.xx.xx/settings/plugin/scrum
"Page not found
The page you were trying to access doesn't exist or has been removed."

Apache log :

Started GET "/settings/plugin/scrum" for 10.222.18.36 at 2016-08-18 18:38:41 +0200
Processing by SettingsController#plugin as HTML
Parameters: {"id"=>"scrum"}
Current user: admin (id=1)
Rendered plugins/scrum/app/views/settings/_license.js.erb (0.3ms)
Rendered plugins/scrum/app/views/settings/_license.html.erb (1.0ms)
Rendered plugins/scrum/app/views/settings/_scrum_settings.html.erb (69.9ms)
Rendered settings/plugin.html.erb within layouts/admin (71.9ms)
Completed 500 Internal Server Error in 259ms (ActiveRecord: 10.7ms)

ActiveRecord::RecordNotFound (Couldn't find CustomField with 'id'=2):
plugins/scrum/app/views/settings/_scrum_settings.html.erb:170:in `block (2 levels) in plugins_scrum_app_views_settings_scrum_settings_html_erb__4240981900637582208_70307358083500'
plugins/scrum/app/views/settings/_scrum_settings.html.erb:170:in `collect'
plugins/scrum/app/views/settings/_scrum_settings.html.erb:170:in `block in plugins_scrum_app_views_settings_scrum_settings_html_erb__4240981900637582208_70307358083500'
plugins/scrum/app/views/settings/_scrum_settings.html.erb:159:in `_plugins_scrum_app_views_settings__scrum_settings_html_erb__4240981900637582208_70307358083500'
app/views/settings/plugin.html.erb:6:in `block in app_views_settings_plugin_html_erb__822102375373102461_70307357747040'
app/views/settings/plugin.html.erb:4:in `_app_views_settings_plugin_html_erb___822102375373102461_70307357747040'
lib/redmine/sudo_mode.rb:63:in `sudo_mode'

#3

Updated by Emilio González Montaña over 7 years ago

It seems that you deleted custom field with ID 2 from Redmine, so plugin doesn't find it and shows an error.

Till a fix for this robustness case is released, I suggest you to find the Scrum plugin setting pointing to that deleted custom field & remove it directly in your data base (please take extra care doing this, DB backup if possible and do it at your own risk).

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