Defect #1546
Internal Server Error
Status:
Rejected
Priority:
Normal
Category:
Settings & admin
Target version:
-
Source:
Development
Detected on version:
Blocked:
No
Alone:
No
Milestones:
Sprint:
Description
Hi, I have some troubles using your plugin (500 Internal Server Error)
The debug log doesn't help me a lot.
Thanks for your advice.
Redmine Specs :
Environment: Redmine version 3.4.6.stable.17495 Ruby version 1.9.3-p484 (2013-11-22) [x86_64-linux] Rails version 4.2.8 Environment development Database adapter Mysql2 SCM: Subversion 1.8.8 Git 1.9.1 Filesystem Redmine plugins: scrum 0.18.1
Log when using Module :
I, [2018-09-21T14:38:10.030631 #13670] INFO -- : Started GET "/settings/plugin/scrum" for 172.31.10.65 at 2018-09-21 14:38:10 +0200 I, [2018-09-21T14:38:10.042828 #13670] INFO -- : Processing by SettingsController#plugin as HTML I, [2018-09-21T14:38:10.043050 #13670] INFO -- : Parameters: {"id"=>"scrum"} D, [2018-09-21T14:38:10.050643 #13670] DEBUG -- : SQL (4.7ms) UPDATE `tokens` SET `tokens`.`updated_on` = '2018-09-21 14:38:10' WHERE `tokens`.`user_id` = 1 AND `tokens`.`value` = '66fb2f0dc554ce8b2954502c381e16c9753157c8' AND `tokens`.`action` = 'session' D, [2018-09-21T14:38:10.052037 #13670] DEBUG -- : (0.3ms) SELECT MAX(`settings`.`updated_on`) FROM `settings` D, [2018-09-21T14:38:10.054247 #13670] DEBUG -- : User Load (0.2ms) SELECT `users`.* FROM `users` WHERE `users`.`type` IN ('User', 'AnonymousUser') AND `users`.`status` = 1 AND `users`.`id` = 1 LIMIT 1 I, [2018-09-21T14:38:10.055282 #13670] INFO -- : Current user: admin (id=1) I, [2018-09-21T14:38:10.188167 #13670] INFO -- : Rendered plugins/scrum/app/views/settings/_license.js.erb (0.2ms) I, [2018-09-21T14:38:10.188543 #13670] INFO -- : Rendered plugins/scrum/app/views/settings/_license.html.erb (1.7ms) I, [2018-09-21T14:38:10.191633 #13670] INFO -- : Rendered plugins/scrum/app/views/help/scrum/_settings.html.erb (0.1ms) I, [2018-09-21T14:38:10.193516 #13670] INFO -- : Rendered plugins/scrum/app/views/help/_support.html.erb (0.6ms) I, [2018-09-21T14:38:10.194709 #13670] INFO -- : Rendered plugins/scrum/app/views/help/_help.js.erb (0.2ms) I, [2018-09-21T14:38:10.194931 #13670] INFO -- : Rendered plugins/scrum/app/views/help/_help.html.erb (4.7ms) D, [2018-09-21T14:38:10.197058 #13670] DEBUG -- : CustomField Load (0.2ms) SELECT `custom_fields`.* FROM `custom_fields` WHERE `custom_fields`.`type` = 'IssueCustomField' AND `custom_fields`.`field_format` IN ('int', 'float', 'string', 'list') D, [2018-09-21T14:38:10.198315 #13670] DEBUG -- : CustomField Load (0.2ms) SELECT `custom_fields`.* FROM `custom_fields` WHERE `custom_fields`.`type` = 'IssueCustomField' AND `custom_fields`.`field_format` = 'bool' D, [2018-09-21T14:38:10.199461 #13670] DEBUG -- : CACHE (0.0ms) SELECT `custom_fields`.* FROM `custom_fields` WHERE `custom_fields`.`type` = 'IssueCustomField' AND `custom_fields`.`field_format` = 'bool' [["type", "IssueCustomField"]] D, [2018-09-21T14:38:10.200396 #13670] DEBUG -- : Tracker Load (0.2ms) SELECT `trackers`.* FROM `trackers` D, [2018-09-21T14:38:10.202075 #13670] DEBUG -- : CACHE (0.0ms) SELECT `trackers`.* FROM `trackers` D, [2018-09-21T14:38:10.206020 #13670] DEBUG -- : IssueCustomField Load (0.2ms) SELECT `custom_fields`.* FROM `custom_fields` INNER JOIN `custom_fields_trackers` ON `custom_fields`.`id` = `custom_fields_trackers`.`custom_field_id` WHERE `custom_fields`.`type` IN ('IssueCustomField') AND `custom_fields_trackers`.`tracker_id` = 1 D, [2018-09-21T14:38:10.209166 #13670] DEBUG -- : IssueCustomField Load (0.2ms) SELECT `custom_fields`.* FROM `custom_fields` INNER JOIN `custom_fields_trackers` ON `custom_fields`.`id` = `custom_fields_trackers`.`custom_field_id` WHERE `custom_fields`.`type` IN ('IssueCustomField') AND `custom_fields_trackers`.`tracker_id` = 2 D, [2018-09-21T14:38:10.212434 #13670] DEBUG -- : IssueCustomField Load (0.2ms) SELECT `custom_fields`.* FROM `custom_fields` INNER JOIN `custom_fields_trackers` ON `custom_fields`.`id` = `custom_fields_trackers`.`custom_field_id` WHERE `custom_fields`.`type` IN ('IssueCustomField') AND `custom_fields_trackers`.`tracker_id` = 3 D, [2018-09-21T14:38:10.213966 #13670] DEBUG -- : IssueStatus Load (0.2ms) SELECT `issue_statuses`.* FROM `issue_statuses` D, [2018-09-21T14:38:10.216570 #13670] DEBUG -- : CACHE (0.0ms) SELECT `trackers`.* FROM `trackers` D, [2018-09-21T14:38:10.222675 #13670] DEBUG -- : CACHE (0.0ms) SELECT `issue_statuses`.* FROM `issue_statuses` D, [2018-09-21T14:38:10.224339 #13670] DEBUG -- : CACHE (0.0ms) SELECT `issue_statuses`.* FROM `issue_statuses` D, [2018-09-21T14:38:10.226532 #13670] DEBUG -- : Enumeration Load (0.2ms) SELECT `enumerations`.* FROM `enumerations` WHERE `enumerations`.`type` = 'TimeEntryActivity' ORDER BY `enumerations`.`position` ASC I, [2018-09-21T14:38:10.230371 #13670] INFO -- : Rendered plugins/scrum/app/views/settings/_scrum_settings.html.erb (44.3ms) I, [2018-09-21T14:38:10.230673 #13670] INFO -- : Rendered settings/plugin.html.erb within layouts/admin (171.3ms) I, [2018-09-21T14:38:10.231342 #13670] INFO -- : Completed 500 Internal Server Error in 188ms (ActiveRecord: 6.7ms)
Updated by Emilio González Montaña about 6 years ago
It seems to be an installation issue, please take a look to wiki page to ensure installation steps are done (including plugin DB migration one).