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Internal Error in v0.16.1 on Bitnami Redmine 3.3.1

Added by Scott Laughton almost 10 years ago

Hi there,

I downloaded the a Bitnami Redmine VM from here:

Page:
[[https://bitnami.com/stack/redmine/virtual-machine]]
Download URL:
[[https://bitnami.com/redirect/to/135145/bitnami-redmine-3.3.1-0-r28-linux-ubuntu-14.04-x86_64.ova]]

I ran this up in VMWare Workstation, and connected to it via a browser and logged into Redmine and created a simple test project with a test task and all was working fine.

Then I followed these steps to install the scrum plugin v0.16.1:

DOWNLOAD PLUGIN TO PLUGIN DIR:
wget https://redmine.ociotec.com/attachments/download/430/scrum%20v0.16.1.tar.gz -O "/opt/bitnami/apps/redmine/htdocs/plugins/scrum v0.16.1.tar.gz"

UNTAR PLUGIN:
tar -xvzf "scrum v0.16.1.tar.gz"

REMOVE ARCHIVE:
rm "scrum v0.16.1.tar.gz"

MIGRATE:
bundle exec rake redmine:plugins:migrate

RESTART SERVICES:
sudo /opt/bitnami/ctlscript.sh restart

After this I logged back into Redmine and went to my test project and enabled SCRUM in the modules and when I pressed Save, it threw "Internal error" page. I could not get to any page on that project without getting the "Internal error" page. I tried creating another test project, and enabling scrum, but the same thing happened.

On the main Redmine Admin page it had a few tips saying areas of the scrum plugin were not configured so I went and configured them all, except:

- Story points custom field
 - Blocked custom field

are both just empty drop menus and there is nothing to pic. So I can't get rid of the scrum plugin tip that says:
“Story points custom field” plugin setting isn't configured, you can configure it in Administration » Plugins » Scrum Redmine plugin

I can create new projects without enabling scrum fine, and then work without any problems.

Here is the Redmine Info Page:

Information
Redmine 3.3.1.stable

Default administrator account changed
Attachments directory writable
Plugin assets directory writable (./public/plugin_assets)
RMagick available (optional)
ImageMagick convert available (optional)

Environment:
Redmine version 3.3.1.stable
Ruby version 2.1.10-p492 (2016-04-01) [x86_64-linux]
Rails version 4.2.7.1
Environment production
Database adapter Mysql2
SCM:
Subversion 1.9.4
Cvs 1.12.13
Git 2.7.4
Filesystem
Redmine plugins:
scrum 0.16.1

What I have done wrong here. It was a completely clean install of Redmine...

Thanks for your time.


Replies (5)

RE: Internal Error in v0.16.1 on Bitnami Redmine 3.3.1 - Added by Emilio González Montaña almost 10 years ago

Please copy & paste redmine log in order to analyse the internal error.

If you want to configure story points & blocked custom fields, first of all you must create these custom fields (story points can be integer, float or list; blocked must be boolean).

RE: Internal Error in v0.16.1 on Bitnami Redmine 3.3.1 - Added by Scott Laughton almost 10 years ago

Emilio,

Thanks for responding so quickly!

I started from scratch again, and this time used v0.16.2 and also configured all the items before adding scrum to the project and it all worked perfectly!

I have the following questions:

1. I can't see a way to just list issues from the project and tick the ones I want to add to the backlog. Instead I have to edit each issue and see the Sprint to be the backlog, or create new issues from within the backlog. Is there a way to quickly add issues from the project to the backlog?

2. After adding some issues to the backlog I can't see a way to get them from the backlog into the sprint. When I go to the Sprint Board it is empty. How can I get items from the Backlog into the Sprint Board?

Backlog:
https://www.dropbox.com/s/yi696ey1cwy77c3/Capture01.PNG?dl=0

Sprint Board:
https://www.dropbox.com/s/4wd7ba7bdb323s6/Capture02.PNG?dl=0

Thanks again for your time.

RE: Internal Error in v0.16.1 on Bitnami Redmine 3.3.1 - Added by Emilio González Montaña almost 10 years ago

Your answers:
  1. To add PBIs to the PB, several ways:
    • Edit (one by one) any issue (of type PBI) and change Sprint field to the Product backlog Sprint.
    • You could also edit several issues (from Issues view) & assign them the same Product backlog Sprint (via contextual menu or multiple issues edit).
    • Move PBIs from any Sprint to the PB (click on edit icon on the PBI and select top menu in the pop-up window to move to the PB).
  2. To move PBIs from PB to an Sprint:
    • In the PB view, just click on the edit icon on any PBI & click on the move to last Sprint link.
    • In a PBI issue view edit it, and change Sprint field.
    • In issues list, select several PBI issues and change Sprint (same as with PBIs: contextual menu or several issues edit).

Hope it helped... Thanks for your feedback!

RE: Internal Error in v0.16.1 on Bitnami Redmine 3.3.1 - Added by Carlos Gutierrez almost 10 years ago

Hi,

I got the same issue with version v0.16.2. Basically this is a pretty new installation and the log file is:

prod.log (323 KB) prod.log log

RE: Internal Error in v0.16.1 on Bitnami Redmine 3.3.1 - Added by Emilio González Montaña almost 10 years ago

Carlos, read you logs, you don't have same issue, you must read installation instructions in the Wiki, as any other Redmine plugin you must migrate DB...

    (1-5/5)