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Internal Error in v0.16.1 on Bitnami Redmine 3.3.1

Added by Scott Laughton over 7 years ago

Hi there,

I downloaded the a Bitnami Redmine VM from here:

Page:
[[https://bitnami.com/stack/redmine/virtual-machine]]
Download URL:
[[https://bitnami.com/redirect/to/135145/bitnami-redmine-3.3.1-0-r28-linux-ubuntu-14.04-x86_64.ova]]

I ran this up in VMWare Workstation, and connected to it via a browser and logged into Redmine and created a simple test project with a test task and all was working fine.

Then I followed these steps to install the scrum plugin v0.16.1:

DOWNLOAD PLUGIN TO PLUGIN DIR:
wget https://redmine.ociotec.com/attachments/download/430/scrum%20v0.16.1.tar.gz -O "/opt/bitnami/apps/redmine/htdocs/plugins/scrum v0.16.1.tar.gz"

UNTAR PLUGIN:
tar -xvzf "scrum v0.16.1.tar.gz"

REMOVE ARCHIVE:
rm "scrum v0.16.1.tar.gz"

MIGRATE:
bundle exec rake redmine:plugins:migrate

RESTART SERVICES:
sudo /opt/bitnami/ctlscript.sh restart

After this I logged back into Redmine and went to my test project and enabled SCRUM in the modules and when I pressed Save, it threw "Internal error" page. I could not get to any page on that project without getting the "Internal error" page. I tried creating another test project, and enabling scrum, but the same thing happened.

On the main Redmine Admin page it had a few tips saying areas of the scrum plugin were not configured so I went and configured them all, except:

- Story points custom field
 - Blocked custom field

are both just empty drop menus and there is nothing to pic. So I can't get rid of the scrum plugin tip that says:
“Story points custom field” plugin setting isn't configured, you can configure it in Administration » Plugins » Scrum Redmine plugin

I can create new projects without enabling scrum fine, and then work without any problems.

Here is the Redmine Info Page:

Information
Redmine 3.3.1.stable

Default administrator account changed
Attachments directory writable
Plugin assets directory writable (./public/plugin_assets)
RMagick available (optional)
ImageMagick convert available (optional)

Environment:
Redmine version 3.3.1.stable
Ruby version 2.1.10-p492 (2016-04-01) [x86_64-linux]
Rails version 4.2.7.1
Environment production
Database adapter Mysql2
SCM:
Subversion 1.9.4
Cvs 1.12.13
Git 2.7.4
Filesystem
Redmine plugins:
scrum 0.16.1

What I have done wrong here. It was a completely clean install of Redmine...

Thanks for your time.


Replies (5)

RE: Internal Error in v0.16.1 on Bitnami Redmine 3.3.1 - Added by Emilio González Montaña over 7 years ago

Please copy & paste redmine log in order to analyse the internal error.

If you want to configure story points & blocked custom fields, first of all you must create these custom fields (story points can be integer, float or list; blocked must be boolean).

RE: Internal Error in v0.16.1 on Bitnami Redmine 3.3.1 - Added by Scott Laughton over 7 years ago

Emilio,

Thanks for responding so quickly!

I started from scratch again, and this time used v0.16.2 and also configured all the items before adding scrum to the project and it all worked perfectly!

I have the following questions:

1. I can't see a way to just list issues from the project and tick the ones I want to add to the backlog. Instead I have to edit each issue and see the Sprint to be the backlog, or create new issues from within the backlog. Is there a way to quickly add issues from the project to the backlog?

2. After adding some issues to the backlog I can't see a way to get them from the backlog into the sprint. When I go to the Sprint Board it is empty. How can I get items from the Backlog into the Sprint Board?

Backlog:
https://www.dropbox.com/s/yi696ey1cwy77c3/Capture01.PNG?dl=0

Sprint Board:
https://www.dropbox.com/s/4wd7ba7bdb323s6/Capture02.PNG?dl=0

Thanks again for your time.

RE: Internal Error in v0.16.1 on Bitnami Redmine 3.3.1 - Added by Emilio González Montaña over 7 years ago

Your answers:
  1. To add PBIs to the PB, several ways:
    • Edit (one by one) any issue (of type PBI) and change Sprint field to the Product backlog Sprint.
    • You could also edit several issues (from Issues view) & assign them the same Product backlog Sprint (via contextual menu or multiple issues edit).
    • Move PBIs from any Sprint to the PB (click on edit icon on the PBI and select top menu in the pop-up window to move to the PB).
  2. To move PBIs from PB to an Sprint:
    • In the PB view, just click on the edit icon on any PBI & click on the move to last Sprint link.
    • In a PBI issue view edit it, and change Sprint field.
    • In issues list, select several PBI issues and change Sprint (same as with PBIs: contextual menu or several issues edit).

Hope it helped... Thanks for your feedback!

RE: Internal Error in v0.16.1 on Bitnami Redmine 3.3.1 - Added by Carlos Gutierrez over 7 years ago

Hi,

I got the same issue with version v0.16.2. Basically this is a pretty new installation and the log file is:

prod.log (323 KB) prod.log log

RE: Internal Error in v0.16.1 on Bitnami Redmine 3.3.1 - Added by Emilio González Montaña over 7 years ago

Carlos, read you logs, you don't have same issue, you must read installation instructions in the Wiki, as any other Redmine plugin you must migrate DB...

    (1-5/5)