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Defect #1373

Error when trying to add PBI or tasks into a sprint backlog

Added by Foucault Dupleix over 7 years ago. Updated over 7 years ago.

Status:
New
Priority:
High
Category:
Sprint board
Target version:
-
Source:
Customer
Detected on version:
Blocked:
No
Alone:
Milestones:
Sprint:

Description

Hello,

We configured Scrum plugin yesterday, and we have errors when trying to import massive old trackers.

Here is the situation :
  • On a new sprint, if we create new issues (no matter the tracker type), we don't have any problem.
  • If we massively transfer old issues (on different tracker types) into this sprint, for some of them, the process cannot be completed and a blank page with following error appears (InternalError.png)
  • From this moment, we are unable to add anything into the sprint, leading to the following blocking error (RedError.png)

We are pretty sure that some issues are blocking the sprint, because if we remove some of them, the sprint works properly again.

Are you aware of this problem? Do you have a workaround for it?


Files

InternalError.png (16 KB) InternalError.png Foucault Dupleix, 2017-05-11 10:08
RedError.png (44.5 KB) RedError.png Foucault Dupleix, 2017-05-11 10:12

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