User story #930
Since I installed scrum plugin, I cann't acess any redmine pages, the bowser showed "Internal error"
Status:
New
Priority:
High
Category:
-
Target version:
-
Blocked:
Alone:
Milestones:
Sprint:
Description
the bowser showed :
Internal error An error occurred on the page you were trying to access. If you continue to experience problems please contact your Redmine administrator for assistance. If you are the Redmine administrator, check your log files for details about the error.
Current configuration:
Gem list:
LOCAL GEMS *** aasm (4.0.8) actionmailer (4.2.0, 3.2.21) actionpack (4.2.0, 3.2.21) actionview (4.2.0) activejob (4.2.0) activemodel (4.2.0, 3.2.21) activerecord (4.2.0, 3.2.21) activeresource (3.2.21) activesupport (4.2.0, 3.2.21) arel (6.0.0, 3.0.3) bigdecimal (1.2.0) block_helpers (0.3.3) bourbon (4.1.0) builder (3.2.2, 3.0.4) bundler (1.7.10, 1.3.1) capybara (2.1.0) childprocess (0.5.5) coderay (1.1.0) database_cleaner (1.4.0) diff-lcs (1.2.5) dispatcher (0.0.1) erubis (2.7.0) faker (1.4.3) faraday (0.8.9) faraday_middleware (0.9.1) ffi (1.9.6) fuubar (2.0.0) globalid (0.3.0) hashie (1.2.0) headless (1.0.2) highline (1.6.21) hike (1.2.3) hoe (3.13.0) i18n (0.7.0) inifile (3.0.0) io-console (0.4.2) journey (1.0.4) jquery-rails (3.1.2) json (1.8.1, 1.7.7) loofah (2.0.1) mail (2.6.3, 2.5.4) metaclass (0.0.4) method_source (0.8.2) mime-types (2.4.3, 1.25.1) mini_portile (0.6.2) minitest (5.5.0) mocha (1.0.0) multi_json (1.10.1) multipart-post (1.2.0) mysql2 (0.3.17) net-http-persistent (2.8) net-ldap (0.3.1) nokogiri (1.6.5) polyglot (0.3.5) power_assert (0.2.2) pry (0.10.1) pry-nav (0.2.4) psych (2.0.0) rack (1.6.0, 1.4.5) rack-cache (1.2) rack-openid (1.4.2) rack-ssl (1.3.4) rack-test (0.6.2) rails (4.2.0, 3.2.21) rails-deprecated_sanitizer (1.0.3) rails-dom-testing (1.0.5) rails-html-sanitizer (1.0.1) railties (4.2.0, 3.2.21) rake (10.4.2) rake-compiler (0.9.4) rakegen (0.6.6) rbpdf (1.18.4) rdoc (4.2.0, 4.0.0, 3.12.2) redcarpet (2.3.0) request_store (1.0.5) rmagick (2.13.4) rspec (3.1.0) rspec-core (3.1.7) rspec-expectations (3.1.2) rspec-mocks (3.1.3) rspec-rails (3.1.0) rspec-support (3.1.2) ruby-hmac (0.4.0) ruby-openid (2.3.0) ruby-progressbar (1.7.1) rubygems-update (2.4.5) rubyzip (1.1.6) sass (3.4.9) selenium-webdriver (2.44.0) shoulda (3.3.2) shoulda-context (1.0.2) shoulda-matchers (1.4.1) slim (3.0.1) slop (3.6.0) sprockets (2.12.3, 2.2.3) sprockets-rails (2.2.2) temple (0.7.4) test-unit (3.0.9) thor (0.19.1, 0.17.0) thread_safe (0.3.4) tilt (1.4.1) transifex-ruby-fork-jg (0.1.0) treetop (1.4.15) tzinfo (1.2.2, 0.3.42) webrat (0.7.3) websocket (1.2.1) xpath (2.0.0) yard (0.8.7.6)
Environment
ruby 2.0.0p353 (2013-11-22) [x86_64-linux] Rails 3.2.21 Redmine 2.6
plugins:
clipboard_image_paste
redmine_close_button
redmine_code_review
redmine_dashboard
redmine_lightbox2
scrum 0.8
Log
Connecting to database specified by database.yml Creating scope :sorted. Overwriting existing method User.sorted. Creating scope :sorted. Overwriting existing method Group.sorted. Creating scope :system. Overwriting existing method Enumeration.system. Started GET "/" for 192.168.233.1 at 2015-01-06 07:55:26 +0800 Processing by WelcomeController#index as HTML Current user: yourlin (id=5) Rendered news/_news.html.erb (25.3ms) Rendered welcome/index.html.erb within layouts/base (87.2ms) Rendered plugins/redmine_code_review/app/views/code_review/_html_header.html.erb (0.7ms) Missing template, responding with 404 Rendered common/error.html.erb within layouts/base (0.7ms) Rendered plugins/redmine_code_review/app/views/code_review/_html_header.html.erb (0.0ms) Completed 500 Internal Server Error in 404.7ms * "/opt/redmine/plugins/redmine_lightbox2/app/views" * "/opt/redmine/plugins/redmine_dashboard/app/views" * "/opt/redmine/plugins/redmine_code_review/app/views" * "/opt/redmine/plugins/redmine_close_button/app/views" * "/opt/redmine/plugins/clipboard_image_paste/app/views" * "/opt/redmine/app/views" ): 11: <%= stylesheet_link_tag 'rtl', :media => 'all' if l(:direction) == 'rtl' %> 12: <%= javascript_heads %> 13: <%= heads_for_theme %> 14: <%= call_hook :view_layouts_base_html_head %> 15: <!-- page specific tags --> 16: <%= yield :header_tags -%> 17: </head> lib/redmine/hook.rb:111:in `block in render_on' lib/redmine/hook.rb:61:in `block (2 levels) in call_hook' lib/redmine/hook.rb:61:in `each' lib/redmine/hook.rb:61:in `block in call_hook' lib/redmine/hook.rb:58:in `tap' lib/redmine/hook.rb:58:in `call_hook' lib/redmine/hook.rb:158:in `call_hook' app/views/layouts/base.html.erb:14:in `_app_views_layouts_base_html_erb__332707264179082700_38922380' app/controllers/application_controller.rb:466:in `block (2 levels) in render_error' app/controllers/application_controller.rb:464:in `render_error' app/controllers/application_controller.rb:452:in `render_404' app/controllers/application_controller.rb:476:in `missing_template'
Updated by giao dinh almost 10 years ago
Hello,
I've had the exact same problem as you.
The clue seems to be this:
Missing template, responding with 404
Try to rename the folder from "scrum v0.8.0" to "scrum"
Ex, in my system:
mv "/opt/redmine/plugins/scrum v0.8.0" /opt/redmine/plugins/scrum
It worked for me.
Good luck