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User story #930

Since I installed scrum plugin, I cann't acess any redmine pages, the bowser showed "Internal error"

Added by Lin Ye almost 10 years ago. Updated almost 10 years ago.

Status:
New
Priority:
High
Category:
-
Target version:
-
Blocked:
Alone:
Milestones:
Sprint:

Description

the bowser showed :

Internal error

An error occurred on the page you were trying to access.
If you continue to experience problems please contact your Redmine administrator for assistance.

If you are the Redmine administrator, check your log files for details about the error.

Current configuration:
Gem list:
LOCAL GEMS ***
aasm (4.0.8)
actionmailer (4.2.0, 3.2.21)
actionpack (4.2.0, 3.2.21)
actionview (4.2.0)
activejob (4.2.0)
activemodel (4.2.0, 3.2.21)
activerecord (4.2.0, 3.2.21)
activeresource (3.2.21)
activesupport (4.2.0, 3.2.21)
arel (6.0.0, 3.0.3)
bigdecimal (1.2.0)
block_helpers (0.3.3)
bourbon (4.1.0)
builder (3.2.2, 3.0.4)
bundler (1.7.10, 1.3.1)
capybara (2.1.0)
childprocess (0.5.5)
coderay (1.1.0)
database_cleaner (1.4.0)
diff-lcs (1.2.5)
dispatcher (0.0.1)
erubis (2.7.0)
faker (1.4.3)
faraday (0.8.9)
faraday_middleware (0.9.1)
ffi (1.9.6)
fuubar (2.0.0)
globalid (0.3.0)
hashie (1.2.0)
headless (1.0.2)
highline (1.6.21)
hike (1.2.3)
hoe (3.13.0)
i18n (0.7.0)
inifile (3.0.0)
io-console (0.4.2)
journey (1.0.4)
jquery-rails (3.1.2)
json (1.8.1, 1.7.7)
loofah (2.0.1)
mail (2.6.3, 2.5.4)
metaclass (0.0.4)
method_source (0.8.2)
mime-types (2.4.3, 1.25.1)
mini_portile (0.6.2)
minitest (5.5.0)
mocha (1.0.0)
multi_json (1.10.1)
multipart-post (1.2.0)
mysql2 (0.3.17)
net-http-persistent (2.8)
net-ldap (0.3.1)
nokogiri (1.6.5)
polyglot (0.3.5)
power_assert (0.2.2)
pry (0.10.1)
pry-nav (0.2.4)
psych (2.0.0)
rack (1.6.0, 1.4.5)
rack-cache (1.2)
rack-openid (1.4.2)
rack-ssl (1.3.4)
rack-test (0.6.2)
rails (4.2.0, 3.2.21)
rails-deprecated_sanitizer (1.0.3)
rails-dom-testing (1.0.5)
rails-html-sanitizer (1.0.1)
railties (4.2.0, 3.2.21)
rake (10.4.2)
rake-compiler (0.9.4)
rakegen (0.6.6)
rbpdf (1.18.4)
rdoc (4.2.0, 4.0.0, 3.12.2)
redcarpet (2.3.0)
request_store (1.0.5)
rmagick (2.13.4)
rspec (3.1.0)
rspec-core (3.1.7)
rspec-expectations (3.1.2)
rspec-mocks (3.1.3)
rspec-rails (3.1.0)
rspec-support (3.1.2)
ruby-hmac (0.4.0)
ruby-openid (2.3.0)
ruby-progressbar (1.7.1)
rubygems-update (2.4.5)
rubyzip (1.1.6)
sass (3.4.9)
selenium-webdriver (2.44.0)
shoulda (3.3.2)
shoulda-context (1.0.2)
shoulda-matchers (1.4.1)
slim (3.0.1)
slop (3.6.0)
sprockets (2.12.3, 2.2.3)
sprockets-rails (2.2.2)
temple (0.7.4)
test-unit (3.0.9)
thor (0.19.1, 0.17.0)
thread_safe (0.3.4)
tilt (1.4.1)
transifex-ruby-fork-jg (0.1.0)
treetop (1.4.15)
tzinfo (1.2.2, 0.3.42)
webrat (0.7.3)
websocket (1.2.1)
xpath (2.0.0)
yard (0.8.7.6)

Environment

ruby 2.0.0p353 (2013-11-22) [x86_64-linux]
Rails 3.2.21
Redmine 2.6

plugins:

clipboard_image_paste
redmine_close_button
redmine_code_review
redmine_dashboard
redmine_lightbox2
scrum 0.8
Log

Connecting to database specified by database.yml
Creating scope :sorted. Overwriting existing method User.sorted.
Creating scope :sorted. Overwriting existing method Group.sorted.
Creating scope :system. Overwriting existing method Enumeration.system.
Started GET "/" for 192.168.233.1 at 2015-01-06 07:55:26 +0800
Processing by WelcomeController#index as HTML
  Current user: yourlin (id=5)
  Rendered news/_news.html.erb (25.3ms)
  Rendered welcome/index.html.erb within layouts/base (87.2ms)
  Rendered plugins/redmine_code_review/app/views/code_review/_html_header.html.erb (0.7ms)
Missing template, responding with 404
  Rendered common/error.html.erb within layouts/base (0.7ms)
  Rendered plugins/redmine_code_review/app/views/code_review/_html_header.html.erb (0.0ms)
Completed 500 Internal Server Error in 404.7ms

  * "/opt/redmine/plugins/redmine_lightbox2/app/views" 
  * "/opt/redmine/plugins/redmine_dashboard/app/views" 
  * "/opt/redmine/plugins/redmine_code_review/app/views" 
  * "/opt/redmine/plugins/redmine_close_button/app/views" 
  * "/opt/redmine/plugins/clipboard_image_paste/app/views" 
  * "/opt/redmine/app/views" 
):
    11: <%= stylesheet_link_tag 'rtl', :media => 'all' if l(:direction) == 'rtl' %>
    12: <%= javascript_heads %>
    13: <%= heads_for_theme %>
    14: <%= call_hook :view_layouts_base_html_head %>
    15: <!-- page specific tags -->
    16: <%= yield :header_tags -%>
    17: </head>
  lib/redmine/hook.rb:111:in `block in render_on'
  lib/redmine/hook.rb:61:in `block (2 levels) in call_hook'
  lib/redmine/hook.rb:61:in `each'
  lib/redmine/hook.rb:61:in `block in call_hook'
  lib/redmine/hook.rb:58:in `tap'
  lib/redmine/hook.rb:58:in `call_hook'
  lib/redmine/hook.rb:158:in `call_hook'
  app/views/layouts/base.html.erb:14:in `_app_views_layouts_base_html_erb__332707264179082700_38922380'
  app/controllers/application_controller.rb:466:in `block (2 levels) in render_error'
  app/controllers/application_controller.rb:464:in `render_error'
  app/controllers/application_controller.rb:452:in `render_404'
  app/controllers/application_controller.rb:476:in `missing_template'
#1

Updated by giao dinh almost 10 years ago

Hello,
I've had the exact same problem as you.
The clue seems to be this:

Missing template, responding with 404

Try to rename the folder from "scrum v0.8.0" to "scrum"

Ex, in my system:

mv "/opt/redmine/plugins/scrum v0.8.0" /opt/redmine/plugins/scrum

It worked for me.

Good luck

#2

Updated by Lin Ye almost 10 years ago

I did as what you said, it works fine now, thank you!

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